Payment and Shipping

Payment and Shipping

Baby Bento accepts Paypal payments and Credit Card payments.
Postage is calculated by weight of the order by Australia post or Couriers for standard delivery and by Australia Post for express delivery. All orders will be shipped within 48 hours of received payment clearance.

Please allow 10 working days for delivery depending on your location. (All items are dispatched from Dianella 6059 WA)

If you have any concerns over the status of your parcel, please contact us.
Every satchel parcel sent by Baby Bento is trackable from lodgement to delivery and you will receive a shipping confirmation email on dispatch.

In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.

Our shipping option includes flat rate standard and express with or without insurance for lost or damaged items. If the insurance option was not selected and the items are lost / damaged, Baby Bento can not be held responsible. 
Goods are subject to availability. Every effort is made to ensure items that are displayed on the website are available to purchase.
If our supplier is unable to supply a product for whatever reason we will have this product removed from the website.

IMPORTANT

The couriers have a temporary contactless delivery policy in place with COVID, unless the driver deems unsafe to do so, your parcel might be left at your premises without consent.
We can not be held responsible for lost/damaged/stolen parcel once it is dispatched.