Privacy policy

Privacy Policy

This Privacy Policy describes how www.babybento.com.au (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our site.

Collecting Personal Information

We collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

• Examples: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, site interactions.
• Purpose: to load the site accurately and perform analytics to optimise our site.
• Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
• Disclosure: shared with our processor Shopify.

Order Information

• Examples: name, billing/shipping address, payment details, email, phone number.
• Purpose: to fulfil orders, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen for fraud, and provide relevant marketing (if opted in).
• Source: collected directly from you.
• Disclosure: shared with our processor Shopify.

Customer Support Information

• Purpose: to provide customer support.
• Source: collected directly from you.

Minors

Our site is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfil our contracts with you.

• Shopify powers our online store – see their Privacy Policy.
• We may share information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your personal information to provide targeted ads or marketing communications we believe may interest you.

• Google Analytics – see Google’s Privacy Policy or opt out.
• Opt out of targeted ads: Facebook, Google, Bing.

Using Personal Information

We use your personal information to offer products, process payments, ship orders, and keep you updated on new products, services, and offers.

Retention

We retain your personal information for our records unless and until you request its deletion.

Cookies

We use cookies to improve your browsing experience and provide our services. You can manage cookies through your browser settings.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at mailtobabybento@gmail.com.